Terms & conditions

Welcome to all our customers to our website, www.myhomeaccess.com, Home Access CO.LTD (The Company) has developed this website for the purpose of the online product and services for our customers & users. We hereby request your kind attention to read and comply with the following use of the website Terms and Conditions for your own benefits. Home Access online policies are in continuous development and improvement of the rendering of the service, these Terms and Conditions may be amended from time to time. Home Access requests you to abided by the Terms and Conditions. Any activities which will be conducted on this website shall be deemed that You accept and consent to be bound by the Terms and Conditions as specified herewith and its future amendment and under the laws in all respects. In this regard, the Company reserves the right to change the Terms and Conditions without prior notice.

Please be informed that, under the protection of Intellectual Property Laws, the rights of the texts, pictures, sound, content, trademarks, service marks, names, trade names, presentation, information, news, and any components that appeared on this website solely and legally belong to Home Access CO.LTD and are protected under the intellectual property laws of Cambodia. Should any a person imitate, counterfeits, copies, modifies, publicizes, distributes, makes available for rent, or commits any action for the commercial benefit or unlawful benefit on the above-mentioned intellectual property without any prior written permission from Home Access. We shall ultimately proceed with legal proceeding against the infringer and the right of the use of this website shall immediately be terminated if the users violate any of the Terms and Conditions of the use of this website.

Home Access website “myhomeaccess.com” is connected to relevant websites beyond the supervision of Home Access for the sole purpose of facilitating information provided to you. We do not give any guarantee or certification on the information provided on the third-party sites. You hereby accept that Home Access shall not be responsible for the content, advertisement, products, and services on those websites which may cause any damage incurred to you from visiting or use of service in such other connected websites.

myhomeaccess.com displays the descriptions of the products for the composition of your consideration to purchase the products and services of which Home Access is unable to warrant or represent that such descriptions are without any errors. Therefore, if You are uncertain or need further information, please contact Home Access Call Center, Tel. 023 216 195 before deciding to make an order of any products or services. myhomeaccess.com intentionally displays the pictures of the product in its accurate colors; however, the colors being displayed on your computer monitor may be inaccurate according to the different settings of the computer monitor. myhomeaccess.com displays the actual selling prices which may vary from time to time without prior notice, Home Access reserves the rights for the final decision of the selling price with no dispute or prior notice.

myhomeaccess.com allows all users the ability to place a purchase order of any products, but in order for users to fully utilize and enjoy our services and participate in any of our sales promotion activities on the website You (user) are required to register as a member.

To enjoy the membership benefits on myhomeaccess.com, members are required to fill in true valid up- to-date Personal Information. In case of any changes, the information is required to be updated.

The user must be 18 years or older to be eligible for membership registration and purchase order through the website.

Each user is only allowed to have only one user account. Anyone in violation of any of these conditions may be suspended from their user account, the right to obtain promotions or other benefits, and the user may be charged under civil law.

The payment of products goods or service can be made by the following methods By VISA or Master Card credit card or through QR options provided on the website payment page.

Customers need to provide Home Access with the following information if they would like to use Home Access E-wallet service.

The security and confidentiality of personal information about you is our priority. We protect this information by maintaining physical, electronic, and procedural safeguards that meet applicable law. We train our employees in the proper handling of personal information. When we use other companies to provide services for us, we require them to protect the confidentiality of personal information they receive.

While no data transmission over the Internet, wireless networks or data storage systems is guaranteed to be 100% secure, we continually evaluate and update our security measures. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us by writing to our email address listed on our website Policy.

We are pleased to accept your opinion or suggestion about how to improve myhomeaccess.com to help us improve our services and to better the overall user experience on our website.

Users further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually-orientated, racially offensive, profane, pornographic or violates any applicable laws. You hereby indemnify Home Access against any loss, liability, damage or expense of whatever nature which the Company or any third-party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.

Any order placed on myhomeaccess.com by You, your representative or the unauthorized third parties who use your password to buy products and services with your consent or by your improvident/ negligence action, You, as the owner of the password, agree to accept responsibility for all activities in all respects that occur under your account and password without any dispute or claim.

Under the terms and conditions of this website, if You make a payment for products and services by using a credit card that belongs to others without their authorization, including any payment on products and services that do not correspond with the credit card’s owner intention, and we are disclaimed by the owner or the bank/issuer of the credit card resulting in non-payment of the products and services or the Company’s failure to collect the service fee from the credit card owner or the issuer of the credit card, You must take full responsibility for the payment of the products or services and any damages incurred by Home Access reserves the rights to proceed with full legal action against you to enforce the payment and all damages together with interest as permitted by laws.

Home Access reserves the right to amend the Terms and Conditions from time to time without prior notice. Users agree to review the Terms and Condition regularly. Continued access and use of this website is an acknowledgment and acceptance of any changes.

​​​​​​​You, as the user, agree to indemnify and hold harmful actions on our employees, directors, suppliers, subsidiaries, joint ventures, and legal partners from any claim or demand including reasonable attorneys’ fees, and from and against all losses, expenses, damages, and costs resulting from any violation of this Terms and Conditions and/or Special Terms or any activity related to a user’s membership account caused by your negligent or wrongful conduct.